Can I send a suitcase or does it have to be in a box?

You can send a suitcase with us but:

  • It is not the safest way to ship your items and increases the chances of damage to the things you send.
  • Our Parcel Protection does not include damage to the suitcase itself. The wheels in particular are very susceptible to damage when shipped by courier.

Note: Boxes will be placed on top of your box during shipping. The packaging has to be sufficient to withstand this weight, if the material is flexible, then pressure will be put on the items inside.

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