Why can’t I send my item?

We do not allow certain items to be shipped via our service. This is generally because they are considered as dangerous items, or they can cause damage to other items in transit.

While the reasons behind prohibiting items such as ignitable gas and firearms are obvious; items such as aftershave, furs and nail varnish may come as more of a surprise.

To be safe, always read through our prohibited items list before you make a booking.

Note: We use the world’s biggest courier services and they each have their own prohibited items list that may be different to our own.

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