My shipment requires a tail lift for collection. How can I get one sent?

You can book from a variety of couriers to collect your parcel; each courier has different regulations for collection. See below for each of our couriers’ unique tail lift collection guidelines. 

Let us know that you need a tail lift by providing special instructions. 

Courier 

How to request tail lift 

DPD/UPS 

DPD/UPS do not use tail lifts on our network, choose a different courier if you need a tail lift. 

TNT 

TNT can provide you with a tail lift dependent upon availability. Give us as much notice as you can that you will need a tail lift if you choose to use TNT. 

FedEx 

FedEx can provide a tail lift for your parcel collection, make sure that you notify us as soon as you can that you will need a tail lift 

Hermes 

Hermes are not able to provide a tail lift, Please choose another courier. 

DHL 

DHL can provide you with a tail lift dependent upon availability. Give us as much notice as you can that you will need a tail lift if you choose to use DHL. 

Note: Occasionally the courier will not be able to provide a tail lift for collection. If this is the case we will use a third-party to collect your parcel. You will be charged for this. 

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