I booked a door-to-door service. Can I take my parcel to a drop shop?

If you want to drop off your parcel instead of having it collected, simply visit our collections page. If you can see the option to find your nearest drop off shop then your package is eligible for drop off. You can use the same labels which we provided for collection. 

Note: Your package will have to be within the size and weight limits for drop off, we will not offer you a drop off service if it is too big or heavy. 

You can also search on our carrier pages. The carriers that offer drop off services are: 

  • UPS 
  • DPD 
  • Hermes 
  • ParcelForce  

Can I change my courier so I can use a drop off service instead?  

Note: If you drop off instead of waiting for collection, a driver may still arrive to collect your package. You will not be charged anything for this. 

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