Why is a different courier picking my parcel up?

Using a selection of couriers from our vast delivery network is one way that we maximise delivery speeds while minimising the cost to you. 

Occasionally we will use a different courier for collection than the one you selected during booking. They will pass your package on to your chosen courier for transport and delivery. 

Note: If your shipping label has Haverhill listed on it, your parcel will go to our Haverhill sortation centre before being shipped abroad. We always use different couriers for these collections.    

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