Where do I find the customs invoice?

When an invoice is not required:

  1. Customs invoices are only required for shipments travelling outside the EU.
  2. Shipments travelling through our Haverhill sortation centre. Learn more
  3. Some import shipments use a paperless solution where customs information is submitted electronically. This will be detailed on your confirmation email.

If your shipment does not fall into the above categories, you can re-print your invoice. See how to re-print your shipping paperwork

If you still can’t find your invoice, contact us below.

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