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  2. Damage and Claims
  3. Claiming for a lost package

Can I claim compensation for my lost item?

You can make a claim for a lost item in line with our limits of liability. If you didn’t purchase parcel protection when you booked this limit is normally £50.

See our guide on compensation claims for more information.

Related articles

  • What level of compensation am I entitled to?
  • What’s the status of my claim?

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