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https://support.parcelcompare.com/hc/en-gb/articles/360000473120-Do-I-need-to-sign-the-shipping-agreement 2021-10-11T15:50:26Z https://support.parcelcompare.com/hc/en-gb/articles/360000477119-Can-I-purchase-parcel-protection-after-I-have-made-my-booking 2024-04-04T13:29:38Z https://support.parcelcompare.com/hc/en-gb/articles/360000477139-Can-I-change-my-booking-from-a-drop-off-service-to-a-door-to-door-service 2021-10-18T15:53:33Z https://support.parcelcompare.com/hc/en-gb/articles/360000477159-I-received-an-error-message-telling-me-my-labels-could-not-be-produced-what-happens-now 2024-03-11T20:05:37Z https://support.parcelcompare.com/hc/en-gb/articles/360000477179-My-collection-failed-as-I-didn-t-receive-my-labels-in-time-What-happens-now 2023-02-23T13:28:47Z https://support.parcelcompare.com/hc/en-gb/articles/360000477519-When-is-my-package-due-to-be-delivered 2024-03-28T21:07:18Z https://support.parcelcompare.com/hc/en-gb/articles/360000477739-Why-do-I-get-a-404-error-when-I-try-to-print-my-label 2023-08-07T14:41:46Z https://support.parcelcompare.com/hc/en-gb/articles/360000478119-The-scan-said-the-carrier-cannot-find-my-address-what-information-do-they-need 2024-04-18T07:53:07Z https://support.parcelcompare.com/hc/en-gb/articles/360000478139-Why-is-the-weight-on-the-labels-different-to-the-weight-I-entered 2023-01-26T10:57:37Z https://support.parcelcompare.com/hc/en-gb/articles/360000478699-How-long-does-the-shipping-label-remain-valid-for-if-I-want-to-delay-collection 2022-03-14T10:05:50Z https://support.parcelcompare.com/hc/en-gb/articles/360000478819-Where-do-I-find-the-customs-invoice 2023-02-13T11:19:03Z https://support.parcelcompare.com/hc/en-gb/articles/360000481060-What-is-a-SAD-form 2021-10-19T08:30:13Z https://support.parcelcompare.com/hc/en-gb/articles/360000481600-Where-can-I-find-my-tracking-number 2023-02-09T10:04:54Z https://support.parcelcompare.com/hc/en-gb/articles/360000488319-What-is-an-ATR-Certificate 2023-04-26T11:01:39Z https://support.parcelcompare.com/hc/en-gb/articles/360000488339-What-is-a-commercial-invoice-or-customs-invoice 2021-10-19T08:30:13Z https://support.parcelcompare.com/hc/en-gb/articles/360000488359-My-goods-are-stuck-in-customs-does-the-receiver-need-to-contact-the-carrier 2021-10-11T11:20:31Z https://support.parcelcompare.com/hc/en-gb/articles/360000489299-Why-is-my-package-not-delivered 2024-02-19T07:38:27Z https://support.parcelcompare.com/hc/en-gb/articles/360000531680-My-shipment-was-sent-deliver-duty-paid-DDP-why-was-the-consignee-charged-duty-and-tax 2023-04-13T12:42:46Z https://support.parcelcompare.com/hc/en-gb/articles/360000533440-What-is-an-exception 2020-07-13T11:06:39Z https://support.parcelcompare.com/hc/en-gb/articles/360000534940-What-happens-if-the-receiver-refuses-to-pay-customs-duties 2020-07-13T11:06:39Z https://support.parcelcompare.com/hc/en-gb/articles/360000535040-How-much-will-the-duty-and-tax-for-my-shipment-be 2021-10-11T11:54:35Z https://support.parcelcompare.com/hc/en-gb/articles/360000535080-How-much-is-the-duty-and-tax-for-my-shipment 2023-08-15T09:57:51Z https://support.parcelcompare.com/hc/en-gb/articles/360000544039-Why-has-my-shipment-not-cleared-customs-yet 2022-12-20T14:56:50Z https://support.parcelcompare.com/hc/en-gb/articles/360000546419-Why-is-my-shipment-held-in-customs-and-what-do-I-need-to-do-to-resolve-the-delay 2023-06-14T09:27:00Z https://support.parcelcompare.com/hc/en-gb/articles/360000548679-Do-charities-have-to-pay-duty-and-tax 2021-10-11T11:50:15Z https://support.parcelcompare.com/hc/en-gb/articles/360000548699-What-is-a-waybill-number 2020-07-15T11:45:32Z https://support.parcelcompare.com/hc/en-gb/articles/360000550279-How-are-duties-and-taxes-calculated-at-customs 2021-10-11T11:51:08Z https://support.parcelcompare.com/hc/en-gb/articles/360000550900-Can-I-get-my-cancellation-fee-back-as-I-rebooked-it 2021-10-12T09:18:27Z https://support.parcelcompare.com/hc/en-gb/articles/360000550920-How-can-I-cancel-my-booking-and-get-a-refund 2023-04-25T17:59:42Z https://support.parcelcompare.com/hc/en-gb/articles/360000550940-Can-I-make-a-claim-for-a-damaged-compensation-exclusion-item 2023-02-02T14:06:45Z https://support.parcelcompare.com/hc/en-gb/articles/360000550960-Can-I-claim-compensation-for-my-damaged-item 2023-05-22T17:40:05Z https://support.parcelcompare.com/hc/en-gb/articles/360000551020-Will-I-have-to-pay-to-have-my-damaged-item-returned 2023-05-22T07:00:35Z https://support.parcelcompare.com/hc/en-gb/articles/360000551040-Can-I-claim-compensation-for-my-lost-item 2024-03-27T21:25:58Z https://support.parcelcompare.com/hc/en-gb/articles/360000551080-How-do-I-claim-compensation-for-my-lost-shipment 2022-12-13T12:47:08Z https://support.parcelcompare.com/hc/en-gb/articles/360000551859-What-is-a-tariff-code 2022-11-22T21:53:48Z https://support.parcelcompare.com/hc/en-gb/articles/360000551899-Can-I-the-shipper-pay-the-duty-and-tax-on-the-recipients-behalf 2023-03-17T09:28:42Z https://support.parcelcompare.com/hc/en-gb/articles/360000551959-Will-there-be-any-duty-or-tax-to-pay-and-if-so-who-pays-it 2020-07-13T11:06:39Z https://support.parcelcompare.com/hc/en-gb/articles/360000557400-How-to-raise-a-claim 2023-03-25T13:07:31Z https://support.parcelcompare.com/hc/en-gb/articles/360000557420-What-s-the-status-of-my-claim 2021-10-12T09:46:38Z https://support.parcelcompare.com/hc/en-gb/articles/360000557680-Have-all-parcels-in-my-shipment-been-received 2022-06-29T12:47:41Z https://support.parcelcompare.com/hc/en-gb/articles/360000560200-Can-you-also-please-refund-the-cancellation-fee 2023-03-07T00:05:45Z https://support.parcelcompare.com/hc/en-gb/articles/360000560360-How-do-I-dispute-the-weight-adjustment-charge 2025-07-17T12:57:28Z https://support.parcelcompare.com/hc/en-gb/articles/360000560600-Am-I-entitled-to-a-refund-as-my-shipment-was-not-delivered-on-time 2023-01-04T18:21:52Z https://support.parcelcompare.com/hc/en-gb/articles/360000561820-How-do-I-tell-if-a-delay-was-the-carrier-s-fault 2024-02-27T11:16:05Z https://support.parcelcompare.com/hc/en-gb/articles/360000569439-My-package-has-arrived-damaged-what-can-I-do 2023-03-14T18:57:01Z https://support.parcelcompare.com/hc/en-gb/articles/360000569499-Can-you-return-my-damaged-item 2020-07-15T12:04:19Z https://support.parcelcompare.com/hc/en-gb/articles/360000571260-Lost-Parcels 2022-07-28T14:37:38Z https://support.parcelcompare.com/hc/en-gb/articles/360000576739-Can-you-confirm-if-my-parcel-has-been-delivered 2024-01-14T16:59:22Z https://support.parcelcompare.com/hc/en-gb/articles/360000577679-Why-has-my-package-been-delivered-to-a-drop-shop-when-I-paid-for-door-to-door-delivery 2023-02-16T17:30:19Z https://support.parcelcompare.com/hc/en-gb/articles/360000578899-Can-I-get-a-copy-of-the-delivery-signature 2023-02-16T17:29:29Z https://support.parcelcompare.com/hc/en-gb/articles/360000578959-What-level-of-compensation-am-I-entitled-to 2022-03-14T10:11:01Z https://support.parcelcompare.com/hc/en-gb/articles/360000578979-Why-haven-t-I-received-my-refund 2024-01-02T11:37:34Z https://support.parcelcompare.com/hc/en-gb/articles/360000579039-What-happens-if-I-dispute-the-size-or-weight-that-I-have-been-charged 2020-07-15T12:06:43Z https://support.parcelcompare.com/hc/en-gb/articles/360000579119-Can-I-have-an-update-on-my-missing-parcel 2021-11-16T04:27:37Z https://support.parcelcompare.com/hc/en-gb/articles/360000579139-Why-was-my-shipment-delivered-late 2023-12-07T10:34:26Z https://support.parcelcompare.com/hc/en-gb/articles/360000591160-How-do-I-make-a-booking-on-your-website 2023-03-27T08:51:44Z https://support.parcelcompare.com/hc/en-gb/articles/360003461120-Why-did-I-have-to-pay-a-fee-to-rebook-collection 2023-10-12T22:25:53Z https://support.parcelcompare.com/hc/en-gb/articles/360003473459-I-rebooked-my-collection-because-the-courier-didn-t-turn-up-what-happens-now 2021-10-08T12:00:32Z https://support.parcelcompare.com/hc/en-gb/articles/360003513119-Can-I-ship-medicine 2021-10-18T09:59:04Z https://support.parcelcompare.com/hc/en-gb/articles/360003672280-Can-I-open-a-personal-account-with-you 2024-01-08T09:47:34Z https://support.parcelcompare.com/hc/en-gb/articles/360003673039-If-my-package-is-delayed-due-to-a-carrier-error-can-you-arrange-a-faster-delivery 2023-11-03T20:24:06Z https://support.parcelcompare.com/hc/en-gb/articles/360003683739-What-are-the-benefits-of-a-business-account 2021-10-19T09:05:13Z https://support.parcelcompare.com/hc/en-gb/articles/360003684139-Where-can-I-get-assistance-with-completing-the-claim-form 2022-12-06T11:11:56Z https://support.parcelcompare.com/hc/en-gb/articles/360003718279-I-was-charged-twice-for-my-order-what-do-I-do-now 2024-04-22T18:05:57Z https://support.parcelcompare.com/hc/en-gb/articles/360003718960-Do-you-have-integrations-with-any-ecommerce-platforms 2021-10-07T15:35:55Z https://support.parcelcompare.com/hc/en-gb/articles/360003729339-I-forgot-my-password-how-do-I-get-a-new-one 2021-10-19T09:01:16Z https://support.parcelcompare.com/hc/en-gb/articles/360003744900-How-can-I-change-my-password 2021-10-19T09:01:16Z https://support.parcelcompare.com/hc/en-gb/articles/360003788819-How-can-I-withdraw-funds-from-my-account 2021-10-19T09:01:16Z https://support.parcelcompare.com/hc/en-gb/articles/360015052260-Can-I-ship-wheels 2021-10-07T14:33:09Z https://support.parcelcompare.com/hc/en-gb/articles/360015052480-Can-I-send-phones 2021-10-07T14:33:09Z https://support.parcelcompare.com/hc/en-gb/articles/360015053280-Can-I-send-barrels 2021-10-07T14:33:09Z https://support.parcelcompare.com/hc/en-gb/articles/360015053840-Compensation-Exclusion-Items 2024-03-23T11:00:47Z https://support.parcelcompare.com/hc/en-gb/articles/360015054280-My-payment-failed-as-a-result-of-an-address-issue-what-do-I-do 2020-07-09T15:19:33Z https://support.parcelcompare.com/hc/en-gb/articles/360015055760-I-missed-the-driver-collecting-my-parcel 2022-07-28T14:22:05Z https://support.parcelcompare.com/hc/en-gb/articles/360015055800-The-driver-didn-t-wait-for-my-parcel-to-be-ready 2023-02-03T17:51:32Z https://support.parcelcompare.com/hc/en-gb/articles/360015072159-Labelling-and-Packaging-Criteria 2024-01-16T18:13:01Z https://support.parcelcompare.com/hc/en-gb/articles/360015081599-What-are-the-rules-for-shipping-electronics 2021-10-07T14:33:09Z https://support.parcelcompare.com/hc/en-gb/articles/360015082079-Prohibited-Items 2024-10-29T08:59:55Z https://support.parcelcompare.com/hc/en-gb/articles/360015084259-The-courier-didn-t-arrive-to-collect-my-parcel 2024-04-04T13:31:08Z https://support.parcelcompare.com/hc/en-gb/articles/360015214240-Why-did-the-carrier-not-follow-instructions-to-leave-the-package-in-a-safe-place-or-deliver-without-a-signature 2021-10-11T15:57:18Z https://support.parcelcompare.com/hc/en-gb/articles/360015215020-My-payment-failed-but-it-doesn-t-tell-me-the-reason-what-do-I-do 2023-04-04T22:03:34Z https://support.parcelcompare.com/hc/en-gb/articles/360015215180-The-payment-page-is-hanging-and-I-am-unable-to-complete-the-transaction-What-do-I-do 2022-03-19T13:59:54Z https://support.parcelcompare.com/hc/en-gb/articles/360015216280-Do-you-offer-daily-collections 2022-12-31T14:42:00Z https://support.parcelcompare.com/hc/en-gb/articles/360015216560-Money-has-been-taken-out-of-my-account-but-I-don-t-know-what-for 2024-04-25T01:33:18Z https://support.parcelcompare.com/hc/en-gb/articles/360015216980-I-can-t-login-what-do-I-do-now 2021-10-19T09:01:16Z https://support.parcelcompare.com/hc/en-gb/articles/360015224899-Can-you-provide-a-local-phone-number-for-the-delivering-carrier 2022-12-28T11:36:03Z https://support.parcelcompare.com/hc/en-gb/articles/360015226779-How-can-I-make-a-digital-GDPR-request 2023-09-04T14:50:00Z https://support.parcelcompare.com/hc/en-gb/articles/360015227559-What-carrier-did-I-book-a-delivery-from 2022-12-27T10:29:01Z https://support.parcelcompare.com/hc/en-gb/articles/360015227719-What-additional-charges-can-be-applied-added-to-my-shipment 2025-07-17T12:51:39Z https://support.parcelcompare.com/hc/en-gb/articles/360015227939-How-long-does-it-take-to-set-up-a-business-account 2021-10-19T09:01:16Z https://support.parcelcompare.com/hc/en-gb/articles/360015275039-How-can-I-dispute-an-incorrect-charge 2020-10-09T12:09:09Z https://support.parcelcompare.com/hc/en-gb/articles/360015294880-What-is-the-maximum-weight-and-size-of-a-consignment-before-a-heavyweight-collection-is-triggered 2024-02-20T14:57:27Z https://support.parcelcompare.com/hc/en-gb/articles/360015295060-Can-I-change-the-phone-number-on-my-booking 2023-05-20T09:19:39Z https://support.parcelcompare.com/hc/en-gb/articles/360015301059-What-are-the-size-and-weight-restrictions-for-each-carrier 2022-03-14T10:11:20Z https://support.parcelcompare.com/hc/en-gb/articles/360015315360-How-do-I-top-up-my-wallet 2023-09-10T19:44:48Z https://support.parcelcompare.com/hc/en-gb/articles/360015315660-I-don-t-have-a-printer-to-print-my-shipping-labels-What-can-I-do 2024-04-11T10:53:34Z https://support.parcelcompare.com/hc/en-gb/articles/360015331719-How-do-I-make-sure-I-have-the-right-address 2024-03-03T11:50:00Z https://support.parcelcompare.com/hc/en-gb/articles/360015338940-Can-I-provide-special-instructions-for-the-collecting-driver 2021-10-18T16:15:13Z 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https://support.parcelcompare.com/hc/en-gb/articles/4407831397394-Can-I-send-a-bicycle-by-courier 2021-10-07T14:33:09Z https://support.parcelcompare.com/hc/en-gb/articles/4407834167442-Can-I-send-baby-formula-by-courier 2022-03-14T10:06:08Z https://support.parcelcompare.com/hc/en-gb/articles/4407834322962-Can-I-ship-wood 2021-10-07T14:33:09Z https://support.parcelcompare.com/hc/en-gb/articles/4407834811666-Can-I-ship-animals 2021-10-07T14:33:09Z https://support.parcelcompare.com/hc/en-gb/articles/4407834895506-Can-I-send-a-TV-by-courier 2022-03-14T10:11:28Z https://support.parcelcompare.com/hc/en-gb/articles/4407835993234-Import-One-Stop-Shop-IOSS-Registration-Number 2021-10-07T15:35:55Z https://support.parcelcompare.com/hc/en-gb/articles/4407836106130-Can-I-send-a-laptop-desktop-computer-with-a-courier 2022-03-14T10:10:43Z https://support.parcelcompare.com/hc/en-gb/articles/4407837165202-Can-I-ship-liquid 2021-10-07T14:33:09Z 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