Can the driver quote a reference I choose when they come to collect?

You can send special instructions to your collecting courier before you complete your order. On the Address details page once you have entered your parcel details, there is an option to "send special instructions for the collection driver.” Simply select this and type your request for the driver to quote a reference.

Note: We cannot guarantee that the collection driver will see these instructions due to the fact that drivers are very busy and deal with a huge volume of collections every day.

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