Other queries

• How can I make a digital GDPR request?

• I was charged twice for my order, what do I do now?

• What time are you open?

• Hello and welcome to the ParcelCompare Help Centre

• What is your phone number?

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• Money has been taken out of my account but I don't know what for?

• How long does it take to set up a business account?

• Do you offer daily collections?

• How can I change my password?

• I forgot my password, how do I get a new one?

• Can I open a personal account with you?

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• How do I raise a complaint?

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• Why is my shipment being returned?

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• What additional charges can be applied added to my shipment?

• Can I check the dimensions I provided when I booked?

• What carrier did I book a delivery from?

• I made payment by PayPal, can you confirm payment received and my booking is now made?

• What will happen if my parcel is bigger than I paid for?

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