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Making a booking
Making a booking
Booking help
10 article
Can you always deliver to a residential address?
Why do you need my contact information?
How do I make sure I have the right address?
How do I weigh and measure my parcel?
Why is the address that I entered not working?
Do I need to provide the recipient's contact details?
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Make changes to my shipment
7 article
Can I change the phone number on my booking before collection?
How to change any details on your shipment prior to collection
Can I change the phone number on my booking?
What happens if I entered the incorrect weight or dimensions when I booked my shipment?
How to change any details on your shipment prior to collection
Can I add insurance to my delivery after I have made my booking?
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Payment
10 article
How do I top up my wallet?
The payment page is hanging, and I am unable to complete the transaction. What do I do?
My payment failed but it doesn't tell me the reason, what do I do?
Has my payment been received?
Why haven't my card details saved?
I am trying to pay by PayPal, but it's not working
View all articles (10)