Making a booking

• Can you always deliver to a residential address?

• Why do you need my contact information?

• How do I make sure I have the right address?

• How do I weigh and measure my parcel?

• Why is the address that I entered not working?

• Do I need to provide the recipient's contact details?

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• Can I change the phone number on my booking before collection?

• How to change any details on your shipment prior to collection

• Can I change the phone number on my booking?

• What happens if I entered the incorrect weight or dimensions when I booked my shipment?

• How to change any details on your shipment prior to collection

• Can I add insurance to my delivery after I have made my booking?

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• How do I top up my wallet?

• The payment page is hanging, and I am unable to complete the transaction. What do I do?

• My payment failed but it doesn't tell me the reason, what do I do?

• Has my payment been received?

• Why haven't my card details saved?

• I am trying to pay by PayPal, but it's not working

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