What happens if the driver cannot fit my shipment onto their vehicle?

Occasionally (and usually due to unusually busy days) your courier may not have enough room left in the dispatched van for your parcel. If this happens please visit our collections page to re-book.

You may also be able to drop off your parcel at a local drop off shop or courier depot

Note: you will not be charged to rebook this collection if your driver cannot fit your correctly measured shipment onto their vehicle.   

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