Labels and paperwork

• Where can I get a pouch to affix the labels?

• Can I tape the label on?

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• Shipments travelling via Haverhill

• My parcel is going via the Haverhill sortation centre. Why have no customs invoices been produced?

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• Labels and paperwork guide

• How do I reprint shipping labels and docs

• I don't have a printer to print my shipping labels. What can I do?

• Why has the label/barcode printed too small?

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• I received an error message telling me my labels could not be produced, what happens now?

• My collection failed as I didn't receive my labels in time. What happens now?

• The label was not produced when I booked my delivery. What can I do?

• My Shipping labels have not been received. How can I get them?

• My shipping labels were fuzzy, can you resend?

• Why do I get a 404 error when I try to print my label?

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• How do I send the labels to the shipper?

• Why is the weight on the labels different to the weight I entered?

• Do I need more than one label?

• How do I attach my parcel label?

• Can the driver bring the label?

• How long does the shipping label remain valid for if I want to delay collection?

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• How can I get a copy of my payment invoice?

• How can I get a copy of my credit note?

• Details on the customs invoice are incorrect, what do I do?

• Do I need to sign the shipping agreement?

• Where do I find the customs invoice?

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