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Other Collection Questions 12 articles

  • Can I provide special instructions for the collecting driver?
  • I entered the wrong collection address; how can I change it?
  • Can I send from countries other than the UK?
  • Why is a different courier picking my parcel up?
  • How long can the driver wait if the shipment is not ready?
  • The driver took the wrong parcel. What can I do?
  • Will the courier come inside to collect my parcel?
  • Can I leave my parcel unattended in a safe place for collection?
  • Can the collecting courier call me before collection or when they are outside?
  • Can I drop off my parcel at the courier depot?
  • Which courier will be collecting?
  • Why have I received a failed collection email when my parcel has already been collected?

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