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Shipment not collected
Shipment not collected
13 articles
The courier said they would come back but they haven't. What do I do?
Why hasn't the driver turned up to collect my package today?
Why didn't the driver arrive to collect my parcel on the day it was booked?
Why did the courier just drive past my house, but didn't come to collect?
I missed the driver for my parcel collection, they left a calling card, what do I do now?
What happens if collection fails?
What happens if the driver didn't collect all of my parcels/shipments?
The driver knocked on the door but didn't wait, by the time I got to the door they had gone. What can I do?
Hermes have not collected my parcel. What can I do?
I am still waiting to hear why my parcel wasn't collected. How much longer should I wait?
The driver said they would come back with a tail-lift vehicle, but hasn't?
Why would the driver not wait for me to get my parcel ready for collection?
The collection driver has now failed to turn up on two or more occasions. What can I do?
Query not listed?
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